{"id":103,"date":"2026-07-15T13:58:17","date_gmt":"2026-07-15T13:58:17","guid":{"rendered":"https:\/\/console.hmfashionworld.com\/?page_id=103"},"modified":"2026-07-15T13:58:17","modified_gmt":"2026-07-15T13:58:17","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/console.hmfashionworld.com\/?page_id=103","title":{"rendered":"Return & Refund Policy"},"content":{"rendered":"
\n

Store administrator:<\/strong> This is starter content, not legal advice. Replace every [BRACKETED ITEM], confirm the operational timelines, and obtain appropriate legal review before publishing.<\/p>\n<\/div>\n

Last updated:<\/strong> [DATE]<\/p>\n

We want you to be confident when shopping with HM Fashion World. This policy explains return, exchange, cancellation, and refund handling. It does not limit any mandatory rights available under applicable consumer law.<\/p>\n

1. Return window<\/h2>\n

You may request an eligible return within 7 days of delivery<\/strong>. Contact [SUPPORT EMAIL\/RETURN PORTAL URL] with your order number, item details, and reason before sending anything back.<\/p>\n

2. Return eligibility<\/h2>\n

An item must be unused, unworn, unwashed, unaltered, and returned with original tags, packaging, accessories, and proof of purchase. We may decline a return that does not meet these conditions, subject to applicable law.<\/p>\n

3. Non-returnable items<\/h2>\n

For hygiene or customisation reasons, the following are not returnable unless defective, damaged, incorrect, or otherwise required by law: [CUSTOMISED\/ALTERED ITEMS], [JEWELLERY\/ACCESSORIES], [INTIMATE ITEMS], gift cards, and items clearly marked final sale. Confirm this list before publishing.<\/p>\n

4. Damaged, defective, or incorrect items<\/h2>\n

Notify us within [48 HOURS] of delivery and include clear photographs or video of the item, packaging, shipping label, and issue. After verification, we will arrange an appropriate replacement, return, or refund without charging return shipping where required.<\/p>\n

5. Return process<\/h2>\n
    \n
  1. Submit a request through [RETURN PORTAL\/EMAIL\/PHONE].<\/li>\n
  2. Wait for return authorisation and packing instructions.<\/li>\n
  3. Pack the item securely and hand it to the approved courier or send it to [RETURN ADDRESS] as instructed.<\/li>\n
  4. Keep the receipt or tracking number until the request is completed.<\/li>\n<\/ol>\n

    6. Refunds<\/h2>\n

    After the returned item is received and inspected, we will notify you of approval or any issue. Approved refunds are initiated to the original payment method within [5-7 BUSINESS DAYS]. Your bank or payment provider may take additional time to post the credit. For Cash on Delivery orders, an approved refund will be made to [BANK ACCOUNT\/UPI METHOD AFTER VERIFICATION].<\/p>\n

    7. Shipping charges<\/h2>\n

    Original and return shipping charges are [REFUNDABLE\/NON-REFUNDABLE], except for verified damaged, defective, or incorrect items or where applicable law requires otherwise. Clearly state any deduction before the customer completes the return.<\/p>\n

    8. Exchanges<\/h2>\n

    Exchanges are [AVAILABLE\/NOT AVAILABLE]. If available, they depend on stock and are limited to [SIZE\/COLOUR\/SAME PRODUCT]. If the replacement is unavailable, an eligible refund will be offered.<\/p>\n

    9. Cancellations<\/h2>\n

    You may request cancellation before dispatch through [ACCOUNT\/EMAIL\/PHONE]. Once dispatched, the order follows the return process. We may cancel an order for stock, payment, address, fraud-prevention, or operational reasons and will refund any captured payment.<\/p>\n

    10. Contact<\/h2>\n

    Return assistance: [SUPPORT EMAIL], [SUPPORT PHONE], [SERVICE HOURS], [RETURN ADDRESS]. Please quote your order number in every message.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Store administrator: This is starter content, not legal advice. Replace every [BRACKETED ITEM], confirm the operational timelines, and obtain appropriate legal review before publishing. Last updated: [DATE] We want you to be confident when shopping with HM Fashion World. This policy explains return, exchange, cancellation, and refund handling. It does not limit any mandatory rights […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-103","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/console.hmfashionworld.com\/index.php?rest_route=\/wp\/v2\/pages\/103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/console.hmfashionworld.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/console.hmfashionworld.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/console.hmfashionworld.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/console.hmfashionworld.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=103"}],"version-history":[{"count":1,"href":"https:\/\/console.hmfashionworld.com\/index.php?rest_route=\/wp\/v2\/pages\/103\/revisions"}],"predecessor-version":[{"id":121,"href":"https:\/\/console.hmfashionworld.com\/index.php?rest_route=\/wp\/v2\/pages\/103\/revisions\/121"}],"wp:attachment":[{"href":"https:\/\/console.hmfashionworld.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}